Can you provide Shipping Estimates?
The below are ESTIMATES. All prices are in USD and do NOT include VAT.
U.S. & UK: $10 Germany & France: $11 China, Macau, HK: $11 Italy & Australia: $17 Austria, Belgium, Denmark, Finland, Netherlands, Poland, Spain, Sweden: $18 Canada: $18 NZ: $19 Bulgaria, Greece, Portugal, Romania, Slovakia, Slovenia: $20 SE Asia: $23 Rest of World: $27 Switzerland & Norway: $35
NOTE: Shipping is EU friendly as we will be importing into the UK first before BREXIT goes into effect.
Last updated: August 20, 2020 10:03
Why is it more expensive to ship to Canada than it is to China?
We are printing in South Korea, and our distribution partner D6 ships from global warehouses, some of which are located in Canada. Unfortunately, it is historically more expensive to ship to Canada due to its size and sparse population density.
Chinese shipments will be shipped locally from China at their local rate. Greece will be shipped from the UK, but has their own logistical issues that make it more expensive to ship to than Germany.
We are offering the most competitive rates we can but understand if that is a hinderance for some. We welcome you to consider the digital rewards so you can gain access to our exclusive backer-only updates!
Last updated: August 18, 2020 14:44
Can I get more than two Hardcovers or add more than one Softcover onto my Hardcover Tier?
To protect the integrity of the project and avoid scalper types, we can only do one add-on per person.
Last updated: August 19, 2020 08:42
Current Estimated Shipping Date: December 2020
Last Updated At: 09/25/20What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.